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How to Comfort Someone Over Text: 30+ Therapist-Approved Scripts

By Wakie Team
December 14, 2025
Learning how to comfort someone over text requires balancing empathy with the right words. When a friend or new connection is going through a hard time, the most effective approach is to validate their feelings instead of trying to fix the problem immediately.

Finding the right words can be paralyzing. That is why Wakie has compiled this guide of over 30 empathetic scripts backed by psychology and expert advice to help you support anyone - from a best friend to a stranger you just met.

The "Cheat Sheet": Quick Comfort Scripts

The most common mistake is overthinking the text. When in doubt, rely on these principles based on expert advice.

What to Say to Someone Who Lost a Loved One

Grief is heavy. According to the American Psychological Association (APA), people grieve in their own time and way. The best support is often just "being there" rather than offering advice. [Grief: Coping with the loss of your loved one]

Immediate Condolence Scripts

  • "I have no words. Just sending you so much love right now."
  • "I am so incredibly sorry for your loss. Please don't feel the need to reply to this."
  • "I can’t imagine how hard this is for you."
  • "Take all the time you need. I’ll be here when you’re ready."
  • "I’m here for whatever you need - whether it’s a distraction or someone to listen."
  • "Sending you strength and a huge hug."

Practical Support Scripts

Instead of vague offers, be specific:
  • "I’m going to the grocery store. Can I drop off some dinner for you tonight?"
  • "Do you want me to bring over coffee this weekend?"
  • "I can walk your dog tomorrow morning if you need to sleep in."

The Golden Rule: Validation First

When someone is hurting, our instinct is to "fix" the problem. However, experts agree that you should validate the experience first.
  • Don't say: "You should try meditation" or "It’s not a big deal."
  • Do say: "I can see how much this hurts."
According to Psychology Today, validation communicates acceptance and strengthens the relationship, whereas invalidation (even accidental) creates distance. [Understanding Validation: A Way to Communicate Acceptance]
Anxiety often isolates people. According to the National Alliance on Mental Illness (NAMI), expressing concern and willingness to listen is a vital part of supporting someone's recovery. [Supporting Recovery]

How to Comfort Someone with Anxiety

For Venting & Safety

"If you feel like it, I’m totally up to listen. No pressure at all."
"I’m here if you need me."
"You may not remember this, but one time you told me [positive memory]
and I really appreciate that."
"You are safe. I am not going anywhere."
"This feeling is scary, but it will pass. You’ve gotten through this before."
"I’m proud of you for getting through this moment."
We wrote this article based on our own experience on Wakie, a voice chatting app where you meet strangers and turn them into friends.
Download Wakie App

Checking In

Don't just send one text. Follow up after some time.
  • "How are you actually doing today?"
  • "Just wanted to say hi and that I miss your voice."

Specific Scenarios

Here are scripts for specific situations where finding the right words is difficult.

How to Comfort Someone Sick Over Text

Being sick is isolating. Validate their need to rest without guilt.
  • "I’m so sorry you’re sick. Resting is your only job right now."
  • "Checking in to see how you feel today. No need to reply if you're sleeping."
  • "Do not apologize for canceling plans. Your health comes first."

How to Comfort Someone in Physical Pain Over Text

Chronic pain is exhausting. Offer empathy, not medical advice.
  • "I wish I could take this pain away from you."
  • "I’m so sorry you’re hurting today. Sending you gentle hugs."
  • "Can I send you a DoorDash gift card for dinner so you don't have to cook?"

How to Comfort Someone with BPD Over Text

For friends with Borderline Personality Disorder, focus on reassurance and permanence to ease abandonment fears.
  • "I know things feel heavy right now. You don't have to carry it all alone."
  • "No pressure to text back. Just wanted to remind you that I love you and I am not going anywhere."
  • "I saw this and thought of you." (Visual reminders of connection help grounding).

What NOT to Say: Avoiding Pitfalls

Knowing what not to say is just as important. Phrases like "Good vibes only" or "Everything happens for a reason" are often labeled as Toxic Positivity.
According to Verywell Mind, toxic positivity can leave people feeling guilty or ashamed of their authentic emotions.
[Why Toxic Positivity Can Be Harmful]

When Texting Isn’t Enough: The Power of Voice

Text messages have limits. You cannot hear a person's tone or the crack in their voice.
Wakie offers a unique space where people can connect through voice conversations. For those who want to practice empathy or need to vent without burdening their immediate circle, Wakie provides:
  • Anonymity: Share feelings without judgment.
  • Empathy Practice: Learn to be a better listener with diverse people from around the world.
  • Human Connection: Hear a real voice when text feels too cold.
If you are new to voice chatting, check out Wakie founder's guide on how to talk to strangers online to learn how to break the ice and stay safe.

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